Frequently Asked Questions (FAQ)

Orders & Shipping

Q: How long will it take to get my order?

A: Most orders ship within 1–3 business days. Delivery times depend on your location, but typically take 3–7 business days once shipped.

Q: Do you offer local pickup?

A: Yes! If you’re local, you can select in-store pickup at checkout. We’ll email you when your order is ready.

Q: Can I track my order?

A: Definitely. Once your order ships, you’ll receive a tracking number straight to your inbox.

Returns & Exchanges

Q: What’s your return policy?

A: We accept returns for store credit within 14 days of delivery, as long as the items are unworn, unwashed, and have tags attached. Sale items and accessories are final sale.

Q: How do I start a return?

A: Just email us at contact@gratefulthreads.com with your order number and item details, and we’ll send you return instructions.

Sizing & Fit

Q: How do I know what size to order?

A: Each product listing includes fit notes and measurements. If you’re unsure, feel free to message us—we love helping with styling and sizing!

Q: Do you carry plus sizes?

A: Yes! Grateful Threads is all about fabulous, fearless, size-inclusive fashion. Many of our styles go up to 3X or 4X, depending on the item.

Boutique Info

Q: Where are you located?

A: We’re based in Childersburg, Alabama. You can shop online anytime or visit us in person by scheduling a time.

Q: Do you have live sales?

A: Oh yes! Join us weekly on Facebook for fun, fashion, and exclusive deals. It’s like shopping with your besties, but better.

Q: How can I stay updated on new arrivals?

A: Subscribe to our email list, follow us on social, and never miss a drop—we’ve always got something fresh and fabulous coming your way.

FAQs